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CUSTOMER COMMENTS
"...the best information we received in our Galveston home quest, the names of Mike and Joyce Stemmer!"
"Mike and Joyce, Mike and Pam Allen
"Thank you again for your superb service..."
"Mike and Joyce, Respectfully yours, "Mike and Joyce Stemmer are the ones to call.”
Heath and Liz Hertenberger "Your suggestion.....worked like a charm... saving us $47,910." "Even though we have never met, my husband and I want to thank you for helping us reduce our Terramar Beach home new tax assessment by $47,910. Your suggestion of taking pictures of similar homes in our neighborhood and comparing them to our home worked like a charm. Thanks again, Mike and Joyce, for all your help. Rest assured we will refer any of our friends looking for Galveston real estate to you." Flora and Rod Rodriguez
"Thanks, Mike and Joyce, for selling our house in a short period of time.” "Thanks, Mike and Joyce, for selling our house in a short period of time. And thanks for your suggestions on how to make it more presentable for selling. We also appreciated you quick response to all our questions and concerns. In all our dealings we found you to be honest and applied no big pressure.Thanks again and we hope to see you again sometime. "
Gene & Janelle Giblin "This is the biggest check we've received since we came here to the U.S.”
Mario & Flora Barao "For every obstacle, you had all the right answers.”
Rick and Bobbye LaFont "Thanks to Mike, the process from earnest money contract to closing took less than a month.”
Elaine and Jim Bell "Agents were not interested to list it.” "Dear Joyce and Mike, Thank you very much for your help in selling our lot in Indian Beach. You both are so great! We are happy about the price we got. Do you know that there was a time we wanted to sell that property for what ever we could get, but agents were not interested to list it. Thanks again for all your help."
James and Lizy Kariyaparamb "We appreciate your patience and persistence”
Gary & Deborah Colvin
"Plain and simple—you were great to work with! Thanks again” "Mike and Joyce, Thank you so much for the time you spent with us in our efforts to purchase our vacation home in Galveston. We were most impressed with your follow through. We contacted you and from there you were with us all the way. Your e-mails, phone calls, faxes and just your communication with us, in general, was invaluable."
David and Gail Purringon
"You are truly an exceptional and professional couple”
William and Gloria Quintanilla
YAAAAAAAA !! Can't wait to see the SOLD burst. Matter of fact, We'll will be there tonight to take a picture. Don't forget - you owe us lunch. Thanks again for all your help in making this happen. You guys are the greatest. Joe and Carolin Santangelo
"You were the only Real
Estate Company who took the time to discuss our list of concerns...."
Dear Mike,
Thank you so much for your hard work and
efforts involving our recent purchase of two lots in
Laguna San Luis. Over a year ago, Julie
and I began our research to decide if we should remodel
an existing smaller beach home which has
been in our family for years, or build a new vacation home on West
Beach. This process involved speaking to several Realtors, looking
at many homes and lots listed for sale. You were the only Real
Estate Company who took the time to discuss our list of concerns;
you did more than just provide a list of lots and homes offered for
sale. In your professional manner, you were able to educate me on
the market conditions of Galveston, as well as inform me of new
listings as they came on the market. It took me a while to realize
that the market conditions in Galveston were totally different than
what I was used to dealing with here in Houston. One of the very
first times that we discussed was trying to find two lots side by
side. This was more a desire on my part rather than a make or break
condition of our purchase. Well, we were able to find and purchase
two lots together in Laguna San Luis. Julie and I are extremely
pleased with our acquisition and excited about building a new home
next year.
Being in sales for years, I have always
tried to build a friendship while I deal with my customers needs
throughout the sales process. I feel that you operate the same way,
creating a business relationship as well as building a friendship.
Julie and I consider you as a friend as well as a trusted Real
Estate Professional.
Bill & Julie Kelton, owners
Town & Country Build-On-Your Lot
Houston, TX
"....you got the most
money for us." Thank you so much for all of your hard work. We will definitely use you and your company again for future transactions and refer you to friends and family. John and Marilyn Moore
"Mike patiently walked me through the process and things turned out beautifully." I am so glad I called Mike Stemmer & Associates when I was haphazardly looking at West Beach lots. I had no idea what I was doing but Mike patiently walked me through the process and things turned out beautifully. Because of Mike, I now own my own little piece of land in Laguna San Luis and hope to buy more – with Mike’s help, of course. Although we never met face-to-face, I immediately felt comfortable and safe with Mike guiding me through. He called back when he said he would. He sent documents when he said he would. He followed through! That’s called customer service and I like that.
Thanks, Mike
"Thanks,
Mike and Joyce, for the tolerance with off-hour phones calls."
"We
called Mike Stemmer initially to look at 1 house. He wound up showing
us at least 6 more until he
showed us the one my wife fell in love with. He was helpful not only
with our selection, but acted as liaison for the builder and finally
coached us through the closing process. We're now the happy owners of
an island home in Terramar Beach.
Thanks, Mike and Joyce, for the tolerance with off-hour phones calls."
 J.P. and Ann Nix Friendswood, Texas Pictured left to right:
“.…want to tell everyone out there with property to sell to check these folks out.”
"I'm really glad I called Mike with Stemmer & Associates Realtors to help me sell my beach house. I trusted Mike from the beginning, and in the 2 1/2 months we worked together I discovered that he was polite, knowledgeable, patient, and just plain NICE. And I don't want to leave out organized and extremely responsive to telephone calls. In fact, I'm amazed how easy it has all been. I can't say enough good things about Stemmer & Associates Realtors, and want to tell everyone out there with property to sell to check these folks out. My experience with them tells me you won't be disappointed!".
Marilyn Primeaux Houston, Texas
"Glad you gave Jill and I such wise counsel.... " I am really glad you gave Jill and I such wise counsel last year about prices and trends. We love our house and especially the location with he terrific view. John and Jill Pavlas "My wife and I are quite appreciative of your suggestions.... " I want to thank you for the effort and diligence you put into selling my property at 3922 First Street in Bay Harbor. You kept me well informed about the visits of prospective buyers so that I could enjoy the beach house without undue annoyance. My wife and I are quite appreciative of your suggestions and I will recommend you to any friends who might be interested in selling or buying property in Galveston. Daton Dodson "Your opportune and sound advice led us...." Mike, I just want to let you know that my wife and I are very pleased with the services you provided in selling our properties on Galveston Island. You were always professional and were looking out for our best interest. The timeliness and seamless process during both transactions demonstrate the high level of concern and professionalism that Stemmer & Associates, Realtors has for their customers. Your opportune and sound advice led us down an uncertain road in a trip that we, as laymen, did not know how to travel to reach our objective. Thank you very much and best of luck in your business. Raul & Maria I. Torres
"I really appreciated the professional manner..... " "I really appreciated the professional manner in which Michael presented all the properties we were interested in. He listened to our needs and was very diligent in finding our retreat by the water! The process was enjoyable and pleasant. We are looking forward to spending lots of time in Galveston."
Nancy Foreman
Surgarland, Texas
"As a first-time buyer, I was very nervous..." " As a first-time home buyer, I was very nervous about the entire process. Mike and Joyce were both very helpful, explaining the process as we went along. Mike also has many resources in Galveston he was able to tap, allowing me to get a full and complete idea of what kind of shape this older home I was interested in was in. He is knowledgable about Galveston history and how that pertains to the many older homes on the island. All calls were returned promptly. All in all, a very positive experience. Thanks!! Paula Judy "We have used several real estate agencies over the past 9 years" We have used several real estate agencies in Galveston over the past 9 years trying to sell this bayside lot. I had almost given up hope until I heard about you. You were the first agency that actually tried to sell it and did in less than two months. Wow!! I never expected to sell so quickly. Mike, I appreciate the personal attention you gave us. Thanks again and I will highly recommend you to others. Wanda Trasatti "We did not expect to sell so quickly, nor with such ease" We are delighted with the professional service your company gave to us. The property was listed and on the market within a day of our signing our listing agreement. It was sold within a week at a fair price. We did not expect to sell so quickly, nor with such ease. Your office's quick responses and use of E-mail and fax made it very simple. Thank you again. The Brittons "As a first time home buyer, I had numerous questions and concerns" If you are looking for a real estate agent who is experienced, hard working, honest,dependable, informative but without the pressure, then you should call Mike and Joyce Stemmer at Stemmer and Associates Realtors. As a first time home buyer, I had numerous questions and concerns. The Stemmers were always available and very responsive to my many phone calls and e-mails. Professional and helpful, they took me step by step through the home buying process. They referred me to a mortgage lender, title company, and home inspector who all possessed the same level of efficiency. Even though the sellers were divorced and living in different cities, the closing went smoothly, thanks to Mike and Joyce. It has been a pleasure working with you. Debbie
Stuber “She was not
happy with their service or demeanor...” I just want to take a moment to thank you both
for all your help with my out-of-state client. As “Your research
and input saved me hours...” Thank you for your cooperation in the recent sale of a beautiful bayside property for my clients. Your research and input saved me hours of time and made the transaction much smoother and simpler than anticipated. Thank you for being my Galveston Connection. I look forward to working with you again soon. Alana Croker “They are very happy with their new...” Mike and
Joyce, thank you for helping the Colvins find their little piece of
beachside paradise. They are very happy with their new getaway
investment. Rest assured, I will continue to use your company as a
referral source for any Galveston Island property. Melanie
Aubrey
Dear Joyce and Mike: Just a short note to let you know how very pleased we were with your services and to thank you for all your help in selling our house. From the very first time we contacted you regarding a lot in Laffite’s Cove, we were quite impressed with your demeanor. You were very knowledgeable about the area, subdivision and very patient with us when we always seemed to be calling with many questions. Then, it was time to put our house in Jamaica Beach on the market. We have lived in that area for 10 years and had developed a lot of relationships with other realtors, some of whom were our neighbors. To us the selling of a house is a major step and we wanted “only the best.” Granted, you were the new kids on the block and that gave us something to be concerned about. We really had a lot of questions now. Did you have the same knowledge of the market here as the realtors who have been here for years? Finally, after interviewing other companies, we decided you were the company that would do the best job. Perhaps it was your “down-to-earth, not pushy” attitude. Well, you did it. You sold our house in 14 days and you were always kind and considerate when the time came to show our property. This was supposed to be short but I guess when I thought of all the nice things you represent, it was hard to stop. Thanks again. We will surely recommend you to others. Barbara
and Tony Koceich “…working hard and FOR US, which in this day and age is unusual.” Dealing with you has been a pleasure. I feel like throughout the complete purchase process, you were working hard and "for us", which in this day and age is unusual. You were professional, you worked hard answering every question I had promptly and courteously. There is no doubt in my mind that I could recommend you to others in the market to buy or sale a property in Galveston. Randy
and Theresa Heath “….you now have the best Galveston Realtor web site” "Dealing with Stemmer & Associates has been a pleasure. Throughout the complete purchase process, you were the consummate professionals, working hard for my satisfaction and always willing to "go the extra mile." For any future real estate transactions, Stemmer & Associates will be my Realtors. By the way, you now have the best Galveston Realtor web site, no ifs, ands or buts about it. Also, your suggestion about the vinegar, water and squeegee method for cleaning windows certainly works and I am getting pretty quick at it. I am really enjoying my new home and great view of the Gulf.” John
P. Staples “I knew when I referred them it would be a positive transaction” “Mike, I want to thank you for working with the Temples. I knew when I referred them to you it would be a positive transaction. They are very happy with the beach house you helped them find. In the future, should I need a realtor in Galveston, I will gladly refer you.” Herschel
Rothchild “… and you went above and beyond to make sure everything went smoothly.” “I just want to drop you a short note to say how much Kay and I appreciated your help in purchasing the house in Galveston. Together, we went through many trials and tribulations but then we also learned a lot about a 1031 Tax Deferred Exchange and to close or not close when a hurricane is approaching. You were there every step of the way and went above and beyond to make sure every- thing went smoothly with all of the agencies involved, and at the same time to make sure we were pleased. Again, thank you and we still need to do dinner when we get down to Galveston next time.” Walt
and Kay Temple “You were always available to answer our questions.” “We want to thank you for the professional way you handled the sale of our property in Galveston. We really appreciate your attention to detail. You provided us with the pertinent information, described our options and what to expect from each and then allowed us to make the decision. You were always available to answer our questions from the time we signed the contract all the way through closing. All realtors could take a lesson from you and your approach. Customer satisfaction personified. Thanks again, Mike, for a very pleasant and enjoyable experience.” Robert
and Sharon Townsend “It was a pleasure working with the Stemmers.” “Joyce and Mike Stemmer helped us find and purchase a great lot in Laffite’s Cove. Through the entire process they provided valuable information and were always available to answer our long list of questions related to the transaction. They even helped us find a lawn service to cut the grass. It was a pleasure working with the Stemmers, and we look forward to having them as neighbors in Laffite’s Cove.” Joe
and Caroline Santangelo “from the moment we emailed you in Colorado, you had already started, asking all the right questions.” “I wanted to take a minute of your time and thank you for helping my wife and I find a pleasant place on the coast. From the moment we e-mailed you in Colorado, you had already started, asking all the right questions to help us find our new home. When we came down for a short weekend stay, you had us mapped out immediately. Your handy technique of writing a few notes about each and every place on the MLS report sheets helped us see clearly when making our decision. We looked at so many places in such a short time, WOW. What a pleasure it was to work with you. Thank you, again Mike.” Ron
Antener and Family “We really didn’t think it could be done.” “You truly saw our need to move our not-so-desirable property quickly and you met that need. We really didn't think it could be done and I can't tell you how pleased we were the day you called to say we had an offer. Your marketing strategy really paid off! We also appreciate how you stayed in touch regularly via e-mail. This was so important to our stress level--just knowing you hadn't forgotten about us "small fish" in the big pond. Thank you again." Denise
Atwell “I am amazed you sold it in 18 days.” “I want to thank you for the professional way in that you sold my lot at Sea Isle. I am amazed that you sold it in 18 days. I also want to thank you for following up (even after it was sold) the sale by making sure I was completely satisfied. If I have any real estate transactions to do in Galveston or its vicinity, rest assured you would be the only person I would use. Again, thank you.” John
Coleman “It’s a great pleasure to call them good friends” "Mike Stemmer sold us our first home in 1978. We've stayed in contact over the years and in the mid '80's became friendly competitors in the HUD/VA foreclosure market. Mike and his wife Joyce have always maintained the highest degree of honesty and professionalism as Realtors towards their clients. It's a great pleasure to call them good friends." Carl
Bradley
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"If you have property in Galveston and ever need a Realtor, Mike and Joyce Stemmer are the ones to call. After originally having another prominent Galveston broker list our house (during the prime months of the season) with no results, we finally called Mike and Joyce. The difference was remarkable. Since Mike and Joyce were willing to share listings and information with agents from other areas, such as Houston, our house was given wider exposure to the market. The Stemmers were always available by phone or email. There was never a time when we were waiting for someone to call us back or were not able to make contact with them. They have tools and resources in place that set them far apart from the other broker we originally hired. Every inquiry made about our house was immediately answered, noted, relayed to us, and followed up. Because the Stemmers have set themselves up to be instantly accessible to prospective buyers, they have a huge advantage over other Realtors who may be, "out of the office," "away at lunch," or who use assistants or voicemail to handle potential buyers. Thanks, Mike and Joyce, for selling our house IN LESS THAN 4 MONTHS!"
"We would like to thank you for all your assistance in the purchase of our new bay house. For every
obstacle, you had all the right answers. Your encouragement kept our hopes high and you were right. It all fell
into place within our deadline for closing.
"
The dream was a long time coming. Since growing up in the Spring Branch area of Houston, Galveston had
always been a day or weekend getaway to "surf" or play with friends and their families. I never seriously thought
I'd own a beach house until about four years ago when a last wish of a dying girlfriend started bringing me back to
the beach. Childhood memories flooded back and this gave me the desire to be at the beach on a regular basis and to
give my family (especially my daughters) the chance to make some of the wonderful memories like I had. My husband
always liked beach vacations so he gave me the green light to look, as long as I did all the legwork.
